Last Updated: January 29, 2026 Elite Life Consulting strives to provide high-quality merchandise and a smooth shopping experience. Because many items are custom-produced or limited-edition athlete drops, our refund and return policies follow the guidelines below.

---

1. Order Processing

Orders are processed in the order they are received. Production and shipping times may vary depending on product type and availability.

---

2. Returns & Exchanges

Due to the nature of custom and limited-release merchandise, all sales are generally final. We do accept returns or replacements in the following cases:

• Incorrect item received
• Damaged item
• Manufacturing defect

Requests must be submitted within 7 days of delivery.

---

3. Incorrect or Damaged Items

If your item arrives damaged or incorrect:

1. Email us at elite@imelite.co within 7 days
2. Include:
   • Order number
   • Photos clearly showing the issue

We will replace the item or issue a refund at no cost to you.

---

4. Cancellations

Orders may be canceled within 24 hours if production has not begun. Once production or shipping begins, we cannot cancel the order.

---

5. Non-Returnable Items

These items cannot be returned for hygiene, customization, or production reasons:

• Custom apparel
• Hats and headwear
• Limited-edition drops
• Digital products
• Gift cards

---

6. Refunds (If Approved)

If a refund is approved:

• Refunds are issued to the original payment method
• Processing may take 3–10 business days
• Shipping costs are non-refundable unless we made an error

---

7. Lost or Delayed Packages

Once an order is shipped, delivery issues must be handled by the carrier. We will assist with claims as needed.

---

8. Contact

For return or refund questions, contact: 📧 elite@imelite.co 🌐 ImElite.co Please include your order number in all emails.